Cancellation Policy

Our Cancellation Policy as of 01.01.2022

If an event registration and/or room reservation is canceled by the guest, we will charge a portion of the booked services as follows:

  • €20 processing fee from the time the registration confirmation is sent
  • 50% cancellation fee for cancellations within four days before the start of the event
  • 100% cancellation fee for cancellations on the day of the event start or if the service is not used without prior cancellation or in case of shortened participation.

If the event is canceled by the organizer, a full refund of the payment will be made.

Mutual Agreement

If the seminar/accommodation booking is made within 14 days before the seminar starts, it is mutually agreed that the service will begin on the specified seminar date even before the expiration of the withdrawal period.

We recommend taking out seminar cancellation insurance.

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